Charm City Networks – Baltimore Computer Repair & Technology Solutions

Recently we have had a slew of MacBooks come into the shop all having the same issue with hard drive failure. After taking their macs to the apple store, where they are told the drive has failed and there is nothing they can do.  The customers then approached Charm City Networks for their data recovery [...]

Over a period of about two weeks now. We have been experiencing a pattern of computers coming in with similar symptoms regarding “inability to browse the internet.” At first we assumed it was probably an improperly configured browser or even firewall/networking configuration issue. Quickly we realized that all installed, even newly installed, browsers were showing [...]

A client came to us with a dead thumb drive that had a whole semester’s worth of notes and school work on it. Windows gave the old “you need to format this disk” message when you inserted it. Also, for some reason, it would mount an 8MB partition (it was a 2GB thumb drive). Our [...]

We recently had a computer come into the shop with what appeared to be some pesky malware.  It wouldn’t let you drag icons, the taskbar was minimized and unresponsive, and it kept auto-initiating shutdowns due to DCOM errors and the RPC Service stopping unexpectedly. These services required svchost.exe (along with a hundred other things in [...]

We recently transitioned to a full VoIP phone system, meaning there are no longer any dedicated phone lines running around our office.  All voice traffic is sent via the network, both internally and externally.  While many of the larger, proprietary systems are out of reach for small businesses, we’ve been experimenting with open source technologies [...]